Description
The Franklin County Municipal Court, Clerk of Court is seeking bids to establish a purchase order for Cisco SMARTnet extended service. The contract renewal period is from August 20, 2026, to August 19, 2027. The required service includes 24/7 support, 4-hour response time, and replacement of parts. The service must be compatible with specific Cisco systems and include extended service agreements, new releases updates, and technical support. The bid must include all shipping and handling costs.
• Service Availability: 24 hours a day / 7 days a week
• Service Response Time: 4 hours
• Service Sub Type: Replacement
• Network Service & Support: Extended service agreement, parts, response time, new releases update, product info support, and technical support
• Integrated System: Extended service agreement
• Compatibility: P/N: ASA5506-K9, ASA5506-K9-RF, ASA5506-K9-WS