Software License Support and Professional Services

The Ohio Attorney General’s Office (AGO) is seeking a qualified vendor to provide software license support and professional services. The scope of work includes the renewal of OpenText Prime Support for perpetual licenses and 32 hours of professional services for OpenText ADM products. The selected vendor will be responsible for delivering services remotely and will be managed by the Quality Assurance Manager in the AGO Information Technology Services section. • The AGO requires vendors to provide information on their experience and expertise in implementing, configuring, supporting, and training on OpenText products. • Vendors must provide two client references that have leveraged personal services to set up and configure OpenText products. • The contract will be awarded to the responsive and responsible vendor that offers the best value, based on a combination of qualifications and price. • The resulting contract shall be in effect from February 20, 2026, through February 19, 2027, with the option to renew for two additional one-year terms.