Portfolio Acquisition Executive, Medical Digital Solutions, (PAE MDS) End User Services (EUS) Area of Interest Application, Workflow, Adoption, and Change Support (AWACS)

The Department of Health is seeking a contractor to provide End User Services (EUS) support for the Medical Digital Solutions (MDS) program. The contractor will be responsible for providing a unified user experience, continuous enablement, and enduring capability support throughout the system's operational lifecycle. The scope of work includes providing support for 11 User Domains and 8 Service Pillars. The government anticipates a highly compressed solicitation, evaluation, and award timeline, with a Phase-Gate evaluation strategy. Interested vendors are encouraged to review the EUS Fact Sheet, Industry Day Presentation, and the Industry Day Q&A Matrix to understand the strategic context and requirements of the program. • The contractor will be required to submit Phase 1 Whitepapers within approximately ten (10) calendar days from the release of the AoI. • The contractor will be required to provide support for the EUS program, including application, workflow, adoption, and change support. • The government anticipates a highly compressed solicitation, evaluation, and award timeline. • The contractor will be required to have a deep understanding of the EUS program and its requirements.