Description
The State of Michigan is seeking a contractor-hosted Software as a Service (SaaS) solution to provide a comprehensive real-time, secure, and automated centralized Income and Employment Verification Service. The solution must integrate third-party verification services with plug-and-play access to interface with State of Michigan eligibility systems. Key requirements include:
* 24/7 availability of a secure web-based portal for clients to access the service
* Capture and secure storage of explicit client consent before accessing payroll or employment data
* Direct connection to employer payroll systems or payroll processors
* Secure REST or SOAP APIs for system-to-system connections
* Web-based portal for manual lookups
* Response time of two seconds or less per request
* Session management requirements, including minimum session inactivity timeout and re-authentication requirements
* Secure access and identity management using MI Bridges and MiLogin Single Sign-On (SSO) protocol
* System logging and historical data access and management
* Comprehensive income and employment verification, including verification of earned income, employment status, and job title
* Identity matching requirements using SSN or other lawful methods
* Verification report requirements, including employee name and identifier, employer details, employment status, and pay frequency
* Technical support requirements, including a toll-free number and resolution of support issues within 60 minutes.