Incident Management Aggregator Ensuring Access to Medicaid Services Final Rule

The State of Missouri is seeking information on incident management aggregator systems to support the Missouri Medicaid Enterprise (MME) in meeting requirements outlined in the CMS Access Rule. The system should be able to aggregate data from multiple sources, provide trend analysis, and support user access management. The MME is looking for a system that can help identify critical incidents, optimize investigative resources, and improve quality of care. • The system should be able to ingest data streams from various systems operating within the MME. • The system should provide meaningful summaries that can be used by resources working in areas such as protective services, Medicaid fraud, audit and compliance, grievances, quality assurance, and program improvement. • The system should be able to create a comprehensive summary of a provider's activity in a consolidated location. • The system should be able to efficiently assess provider quality and/or compliance concerns using aggregated data.