Community-Police Mediation Pilot Program

The City of Pasadena is seeking an organization to provide mediation services for its Community-Police Mediation Pilot Program. The program aims to support the constructive resolution of complaints involving Pasadena Police Department personnel by fostering mutual understanding, improving communication, and building trust between the community and the Department. The selected organization will be expected to assemble a small, diverse team of mediators with demonstrated experience in facilitative mediation. Responsibilities include facilitating mediation sessions, collecting participant surveys, completing a post-mediation outcome survey, and coordinating closely with City staff. • The pilot program will manage approximately 18 mediations per year. • The organization should have experience in facilitative mediation, ideally in the law enforcement context. • The program will focus on addressing lower-level complaints that do not involve use of force or serious misconduct. • The selected organization will be required to understand Pasadena’s community landscape and Department policies and procedures related to complaints and mediation.