The US Geological Survey (USGS) is seeking a contractor to provide on-site service, maintenance, and software support for two Perkin Elmer Inductively Coupled Plasma – Optical Emission Spectra (ICP-OES) instruments with Cetac ASX-560 autosamplers. The contractor will be responsible for diagnosing equipment failures, performing preventive maintenance, and providing repair services as needed. The contract will have a base year and two option years, with a total period of performance of three years.
• The contractor will provide all necessary parts, labor, and materials to maintain the equipment.
• The contractor will perform preventive maintenance at least annually, according to the manufacturer's recommendations.
• The contractor will provide emergency repair services within three working days of notification.
• The contractor will provide non-emergency repair services within five working days of notification.
• The contractor will provide a service report to the technical liaison within three business days of completing a service call.
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