The Department of Public Safety of the State of Texas is seeking a contractor to provide maintenance and repairs for L3Harris Wescam MX Series Air Surveillance Systems and related accessories. The contract will maintain current and future L3 sensors and related accessories. The contractor will be responsible for providing repairs and maintenance services, including unscheduled repairs, warranty call response, and replacement of parts. The contract term is five years, with an option for a six-month extension.
• The contractor must have experience in providing similar services for air surveillance systems.
• The contractor must have a strong understanding of the technical requirements of the systems.
• The contractor must be able to provide timely and effective repairs and maintenance services.
• The contractor must be able to work with DPS personnel to ensure a smooth transition of the contract.
• The contractor must be able to provide a detailed plan for business continuity and disaster recovery.
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