Surge Ambulance Services

The City of Anaheim, Fire & Rescue Department is seeking proposals from qualified organizations to provide Basic Life Support (BLS) emergency ambulance transport services. The selected respondent will be responsible for delivering reliable, professional, and compliant ground emergency ambulance services, billed in quarter hour (15 minute) increments, structured around a Surge plan to ensure continuous coverage when City resources are fully committed. The services will support eight (8) 24-hour units and two (2) 12-hour units across the city, seven days a week, 365 days per year. The respondent must demonstrate the capacity to meet strict response time standards, maintain fully equipped and compliant ambulance fleets, and integrate seamlessly with City's dispatch and quality improvement systems. Some key aspects of the job include: • Providing BLS emergency ambulance transport services • Meeting strict response time standards • Maintaining fully equipped and compliant ambulance fleets • Integrating with City's dispatch and quality improvement systems • Supporting special events at high-profile venues • Participating in pilot programs as requested by the City