P2026000002 BILL PRINT, IMAGING, AND MAILING SERVICES

The Albuquerque Bernalillo Water Utility Authority is seeking a vendor to provide bill print, imaging, and mailing services. The selected vendor will be responsible for producing and delivering mailings effectively and efficiently. The contract will be for a duration of 4 years. The Water Authority manages its customer account information utilizing Oracle's Customer Care & Billing (CC&B) system, and production files are generated each business day to produce bills and other mailings for approximately 212,000 accounts each month. Key responsibilities of the vendor will include: • Producing and delivering bills and other mailings • Utilizing current industry technologies and methods to ensure effective and efficient delivery • Meeting the requirements outlined in the contract • Providing excellent customer service to the Water Authority and its customers