City of Aurora Ride Solution (C.A.R.S) Transportation Program

The City of Aurora is seeking proposals from qualified transportation providers to support the continued implementation of the City of Aurora Ride Solution (C.A.R.S.) Program. The program provides reliable and safe transportation to Aurora residents aged 60 and older, and individuals living with disabilities. Proposers may submit proposals to provide either standard transportation services (ambulatory) or accessible transportation services (mobility-assisted), or both. The City is looking for proposers who can demonstrate experience serving aging and disabled populations, and a capacity to uphold ADA compliance, safety protocols, and high standards of customer care. • The program requires demand-responsive or advanced reservation scheduling, private rides with the option for caregiver accompaniment, and door-to-door transportation for individuals with disabilities. • Proposers must provide information on their company qualifications, experience, and references, as well as a project approach and cost proposal. • The City will evaluate proposals based on factors such as organization, personnel, and staffing, qualifications, experience, and references, project approach, and pricing. • The contract will be awarded to the most responsible proposer whose proposal is determined to be in the best interest of the City.