Automatic Door Maintenance, Repair, Replacement, and Inspect

The City of Austin is seeking a qualified contractor to provide comprehensive services for its fleet of automatic doors across all city departments. The scope includes routine preventive maintenance, corrective repairs, emergency repairs, parts replacement, and modernization of both sliding and swinging motorized doors. The contractor must maintain an inventory of parts, respond to emergency calls 24/7, provide detailed quotes, and adhere to city safety and sustainability standards. Billing must separate preventive maintenance from repair work, and the contract will remain in effect until all obligations are satisfied, with optional extensions at the city’s discretion. • Preventive maintenance on all automatic doors city‑wide • Non‑emergency repairs with a 2‑day completion target • 24/7 emergency repair response (on‑site within 3 hours) • Supply and install replacement parts, maintaining a 4‑week parts inventory • Provide detailed invoicing and comply with city‑specified pricing and markup limits • Required technician qualifications: minimum 2 years experience, 24‑hour on‑call coverage • Sustainability reporting and use of environmentally‑friendly products encouraged