Description
The Workforce Safety and Insurance agency is seeking a vendor to provide customer satisfaction survey services. The services should include surveys for injured employees, employers, and medical providers, and may be conducted via telephone, mail, or electronic means. The selected vendor will be responsible for providing these services to help the agency assess customer satisfaction.
Some key aspects of this opportunity include:
• Providing customer satisfaction survey services to various stakeholders
• Conducting surveys via multiple channels, including telephone, mail, and electronic means
• Helping the agency assess customer satisfaction and improve its services
• Working with the Procurement Officer, Ellen Thompson, to ensure successful project execution