Description
The Department of Veterans Affairs (VA) is seeking information from potential sources to provide software licensing renewal and support services for Vaultara, a cloud-based set of applications that provides fast, secure, contact-less access to imaging and medical data for sharing among healthcare partners. The contract will be for a one-year period, and the vendor must be an OEM, authorized dealer, authorized distributor, or authorized reseller for the proposed equipment/system. The scope of work includes troubleshooting support, maintenance services, software upgrades, and security updates, as well as providing software licenses, installation services, configuration, and maintenance and support services for Vaultara (or equal) hybrid cloud-based software applications.
Some key features of the required services include:
• Ongoing user training if required
• Ongoing software updates
• Full Product Maintenance Support
• Unlimited transactions with no files size limitations
• Access to new product features and benefits
The VA is looking for potential sources that can provide these services at a fair and reasonable price.