RFA # 20706 / SFS # NAV2026 - Consumer Assistance for NY State of Health: Navigator Program

The New York State Department of Health (herein referred to as the Department), Office of Health Insurance Programs, Division of Eligibility and Marketplace Integration, Bureau of Consumer Assistance and Training, announces the availability of $32,000,000 annually for the Consumer Assistance for NY State of Health: Navigator Program (Program). The Program provides in-person and telephone health insurance application and enrollment assistance which is culturally competent, linguistically appropriate and disability accessible. The Program is designed to reduce barriers in accessing insurance by providing in-person assistance in community-based locations frequented by target populations, at times that are convenient to potential health insurance enrollees, including evenings and weekends. Telephone application and enrollment assistance is also available at the convenience of the Applicant or enrollee. Navigators will also assist small businesses in enrolling in the Small Business Health Options Program (SHOP), allowing them to access tax credits. As a result of this Request for Applications (RFA), approximately $32,000,000 will be available per year for a period of five (5) years for the delivery of Navigator Program services. The goal is to have at least two Grantees providing Navigator Program services in every county in New York State, as well as funds for Federally Recognized Tribes and Urban Indian Organizations. Anticipated Contract Term: 2/1/2027-1/31/2032 Letters of Interest Due: 4/13/2026 Questions must be submitted to [email protected] by 4/13/2026 by 4:00PM EST Questions and Answers Published (on or about): 4/21/2026 Due Date for Applications: 5/14/2026 by 4:00PM EST Business enterprises awarded an identical or substantially similar procurement contract within the past five years: None Service-Disabled Veteran-Owned Business (SDVOB) SDVOB Goal: 0.00% Minority / Women Business Enterprise contracting goals (MWBE) MBE Goal: 15.00% WBE Goal: 15.00% Disadvantaged Business Enterprise contracting goals (DBE) DBE Goal: 0.00%