Description
The City of Columbus Municipal Court Clerk is seeking a vendor to provide a complete solution for a Hyosung Base Model MS500 Teller Cash Recycler, including a one‑year DynaCore software license and a one‑year maintenance contract. The contract runs from 25 June 2026 to 24 June 2027, with no automatic renewal. The vendor must handle installation, customization, and delivery at no additional cost, and must meet strict service‑response requirements (30‑minute confirmation call, on‑site technician within 4 business hours, and bi‑annual preventative maintenance). All costs for parts, labor, travel, and shipping are to be included in the bid.
• Supply one Hyosung MS500 teller cash recycler (Serial YO9000186).
• Provide a 1‑year DynaCore “Cash to Core” software license with integration features and support up to six teller workstations.
• Deliver a 1‑year maintenance service covering labor, travel, parts, and two preventative visits, with 30‑minute call‑back and 4‑hour on‑site response times.
• Perform full installation and customization at no extra charge, and include F.O.B. inside delivery costs.
• Contract term is exactly one year; no renewal clause.