Chore Services

The City of Norfolk’s Department of Human Services is seeking qualified vendors to deliver chore (light‑household) services to adults aged 60 + or adults 18 + who are incapacitated. The goal is to enable seniors and disabled adults to remain safely in their homes, maintain self‑sufficiency, and avoid unnecessary institutional placement. The City expects to award multiple five‑year contracts to firms that can provide reliable, cost‑effective housekeeping assistance to this vulnerable population. • Target clientele: seniors (60 +) and incapacitated adults (18 +) within Norfolk city limits. • Service scope: routine chores such as cleaning, laundry, dishwashing, and basic home upkeep. • Contract structure: multiple awardees, each contract lasting five years, likely with performance‑based renewals or extensions. • Desired outcome: improve resident safety, promote independence, and reduce institutionalization costs for the city. • Vendor expectations: ability to manage a workforce capable of delivering consistent, compassionate in‑home services, with appropriate background checks and training.