Description
The Judicial Council of California is seeking a cloud‑based, subscription‑based court interpreter scheduling software platform to serve all 58 California counties. The solution must automate request intake, match interpreters to cases based on language, certification, location and availability, and provide real‑time email/text notifications, reporting, and API integration with existing court systems. The contract is a single‑award, three‑year subscription with an optional two‑year renewal, and the award will be based on a 100‑point evaluation covering technical approach, experience, schedule, cost, and DVBE incentive.
• Provide a SaaS platform supporting in‑person cross‑assignments and video‑remote‑interpreting (VRI) with automated matching and conflict detection.
• Deliver email/text alerts, mobile access, analytics/reporting, and integration via APIs to court case‑management and interpreter data systems.
• Include implementation, training, ongoing support, and a 99.9 % uptime SLA; total contract ceiling $75,000 for the three‑year term.