Description
The Joint Personal Effects Depot (JPED) at Dover Air Force Base requires services to provide a security system upgrade to a Department of Defense (DoD) Microsoft Windows 11 operating system. The contractor shall provide a technical system refresh and modernization to computer hardware, software, and firmware in accordance with Homeland Security Presidential Directive 12 (HSPD-12). The scope of work includes system maintenance for JPED's Avigilon Control Center Rel. 7, intrusion detection, access control, video surveillance, and visitor management systems. The contractor shall also provide installation of new entry card readers, upgrade of the exterior personnel gate and vehicle gate hardware, and incorporation of existing intercom system into surveillance camera system.
• The contractor shall provide a maintenance service plan designed with parts, labor, software, and guarantees a response and repair time to necessitate an effective security system at JPED.
• The contractor shall perform a comprehensive preventative, maintenance, inspection (PMI) and test of the JPED security systems twice annually.
• The contractor shall provide detailed PMI and service reports within ten (10) days of work performed.
• The contractor shall keep detailed records, logs, update maps and/or diagrams of each task performed and chronologically organized cumulative records for the security systems.