Service plan for Illumina NextSeq 2000 and iSeq 100 instruments

The United States Army Research Laboratory (ARL) is seeking a service plan for an Illumina NextSeq 2000 instrument and an Illumina iSeq 100 instrument. The service plan will have a one-year base period and three additional option years. The laboratory intends to sole source the requirement to Illumina, Inc., the original equipment manufacturer, as they are the only known source that maintains proprietary technical data, diagnostic tools, and firmware updates, and provides certified service personnel. Key aspects of the opportunity include: • The service plan must cover the Illumina NextSeq 2000 and iSeq 100 instruments • The plan must have a one-year base period and three additional option years • The contractor must provide certified service personnel to properly maintain and repair the instruments • The contractor must have access to proprietary technical data, diagnostic tools, and firmware updates • The opportunity is a sole source procurement, with the intention to award the contract to Illumina, Inc.