Group Life & Employer Paid Short-Term Disability

The City of Surprise is seeking proposals for Group Life Insurance and Employer Paid Short-Term Disability Insurance. The selected vendor will provide insurance plans to the City's approximately 1,200 full-time eligible employees. The contract will have an initial term of two years, with the option to renew. The City is looking for a vendor that can provide high-quality customer service, industry-standard technologies, and best-practice methods to ensure accurate coverage and efficient claims processing. • The vendor must provide fully insured group life and short-term disability insurance plans. • The vendor must have experience providing services to public employers of similar size and complexity. • The vendor must be fully licensed to operate in Arizona and comply with all Arizona Department of Insurance Regulations. • The vendor must provide a dedicated account manager and account management team. • The vendor must provide customer service and claims administration in accordance with the City's requirements.