Digital Content Evaluation and Analysis Platform License Subscription for CDC Office of Communication

The Centers for Disease Control and Prevention (CDC) Office of Communication is seeking a digital evaluation and analysis platform license subscription to conduct user tests and gather feedback on digital content. The platform should provide a range of features, including unmoderated short user tests, unmoderated standard user tests, and moderated user tests with live participants recruited from the platform's Contributor Network. The contractor will be required to provide access to the platform, customer support, and training to CDC staff. The contract will have a base period of 12 months, with four option periods of 12 months each. • The platform should be able to capture user screens and comments as participants complete evaluation activities without video recording participants or other personally identifiable information. • The platform should have a built-in panel of general consumers, healthcare providers, and public health professionals to serve as user test participants. • The contractor should provide customer support and troubleshooting, including an extensive online knowledge base. • The contractor should ensure that the platform complies with CDC's federal IT security, Personally Identifiable Information (PII), and Section 508 requirements.