Provision of TeamViewer Licenses and Support on a Multi-Year Contract

Gwinnett County Board of Commissioners seeks a vendor to provide TeamViewer remote‑access licenses and associated support services for a three‑year term. The contract covers roughly 20,000 managed devices (Windows PCs and Android mobiles) and requires integration with the County’s Microsoft Intune environment, Level‑1 help‑desk ticket handling, and ongoing license management. Vendors must submit sealed bids with pricing for each year and certify non‑collusion, ethics, and E‑Verify compliance. • Provide ~80 Tensor Agents (or equivalent) and one TeamViewer Integration Add‑on Enterprise license. • Supply and support approximately 20,000 devices, including Windows and Android platforms. • Deliver Level‑1 support, license administration, and integration with Microsoft Intune; all pricing must remain firm for the three‑year term.