ACCESS AND NAVIGATION SERVICES

The County of Fresno is requesting proposals from qualified vendors to provide an Access and Navigation Program. The program aims to connect individuals and families facing mental health, substance use disorder, housing/homelessness, social services, physical health, and other related challenges to supportive services in Fresno County. The intended benefit of the program is to support early identification of behavioral health, public health, and social services needs, improve coordination across systems, and ensure equitable access to services. Key aspects of the program include: • Delivering quality care • Maximizing resources while focusing on efficiency • Providing an excellent care experience • Promoting workforce well-being • Implementing guiding principles of care delivery, such as timely access, strengths-based, person-driven, and culturally responsive services.