RFP2025P105 Collection Services

The University of Central Oklahoma is seeking a qualified vendor to provide full‑service, contingency‑based collection of its student and other university receivables. The contractor will be responsible for receiving account referrals, performing lawful collection activities, reporting monthly, forwarding all recovered funds bi‑monthly, and handling data securely in compliance with FDCPA, FERPA, and HIPAA. The contract is a one‑year initial term with the possibility of up to four additional one‑year renewals, and the anticipated spend exceeds $150 K per year. • Perform all collections on a contingency basis (payment only on monies recovered). • Must comply with federal and state debt‑collection, privacy, and data‑security laws; provide monthly audit‑ready reports. • Securely transfer existing accounts from the incumbent (Transworld Systems) and communicate transition details to students. • Required to submit a detailed solution for accounts older than three years and a complete cost proposal in the prescribed tabular format.