G099 | HCHV Contracted Emergency Residential Services for VA Palo Alto Health Care System (San Mateo and Santa Clara Counties)

The Department of Veterans Affairs (VA) is seeking information from vendors who can provide Health Care for Homeless Veterans (HCHV) Contract Emergency Residential Services (CERS) for the Veteran Affairs Palo Alto Health Care System (VAPAHCS) in Santa Clara and San Mateo counties. The services will include housing, food, and supportive services for geriatric homeless Veterans. The contractor will be required to provide a low-barrier therapeutic and rehabilitative milieu and attendant services targeting the underlying factors contributing to homelessness within the geriatric population. Some key services include: * Residential room and board * Dietetic services * Laundry facilities * Case management services * Medical case management services * Permanent housing search * Financial planning and employment * Group activities * Discharge planning * Medication management * Transportation The contractor will be expected to have a dedicated phone line for VA inquiries and Veteran self-referrals, and return calls within 4 hours during business hours. The contractor will also be expected to have written protocols for emergency procedures and have at least one designated paid staff on site who has had training and orientation on emergency procedures.