Description
The Department of Veterans Affairs (VA) is seeking market intelligence on available ideas, capabilities, patterns, and emerging approaches to improve digital identity, authentication, and navigation on VA.gov. The goal is to deliver a seamless and frictionless digital identity experience for Veterans while maintaining or exceeding current security standards. Respondents are requested to provide a capability statement and a rough order of magnitude (ROM) estimate. The capability statement should address the requirements outlined in the Market Intelligence Report, including descriptions of relevant ideas, capabilities, and approaches, case studies, user journey workflows, and lessons learned.
• The VA is looking for insights from industry, academia, and other stakeholders on delivering a fundamentally improved digital identity experience for Veterans.
• The focus is on digital identity, authentication, and post-login navigation.
• Respondents should provide a capability statement and a ROM estimate.
• The capability statement should be limited to 10 pages and address each of the requirements outlined in the Market Intelligence Report.
• The VA may invite select responders to provide a face-to-face or telephonic briefing to answer additional questions.