ITS 85951: SMS, MMS, Robocalling

The Chicago Housing Authority (CHA) is seeking bids from a qualified seller to provide a software solution for Short Message Service (SMS), Multimedia Messaging Service (MMS), and automated voice calling (robocalling) capabilities. The selected vendor will need to provide a timeline for implementation and setup, as well as a 30-45 minute demonstration to CHA key stakeholders prior to award. The vendor must also provide a clear and comprehensive pricing structure that outlines all costs associated with the service. • Estimated annual SMS: 500,000 • Estimated annual MMS: 25,000 • Estimated annual robocalls: 470,000 The vendor must also comply with all applicable Federal, State, and local laws and regulations, including those related to equal employment opportunity programs and labor laws.