The Socorro Independent School District is seeking a Third-Party Administrator (TPA) to provide administration services for ancillary employee benefits. The benefits may include dental, vision, basic and voluntary life/AD&D, short-term disability (STD), long-term disability (LTD), critical illness, accident, hospital indemnity, annuities, benefits enrollment system, and related programs. The TPA will be responsible for providing comprehensive benefits administration, including eligibility and enrollment management, billing and reconciliation, claims and customer service, Open Enrollment support, employee communications, compliance services, data reporting, system integration, performance guarantees, and ongoing account stewardship. The District serves approximately 5200 benefit-eligible employees across 51 locations/schools and operates on a 12-month calendar.
• Key responsibilities include: providing administration services for ancillary employee benefits, comprehensive benefits administration, eligibility and enrollment management, billing and reconciliation, claims and customer service, Open Enrollment support, employee communications, compliance services, data reporting, system integration, performance guarantees, and ongoing account stewardship.
• The TPA will be required to provide a firm-fixed fee schedule for the initial term and any renewal terms, disclose all fees and any passthrough costs, and provide detailed pricing for consideration.
• The District is looking for a TPA that can provide high-quality services, has experience working with public sector entities, and can meet the District's needs for benefits administration.