Towing and Impound Technology Systems Request for Information

The City of Seattle is seeking information from vendors of towing and impound technology systems to help shape a possible future solicitation for such a system. The City wants to learn about the types of systems available and the services they offer. The current system used by the City provides features such as requesting a tow truck, monitoring the status of a dispatched tow truck, and generating summary and statistical reports. The City is looking for information on the types of systems sold by vendors and the services they offer. Some key features of the current system include: • Access via desktop computer or mobile device • Requesting a tow truck • Monitoring the status of a dispatched tow truck • Providing detailed information on a towed/impounded vehicle • Generating various summary and statistical reports • Integration with a City supported information management system The City is seeking information from vendors to help inform a competitive solicitation in the future.