Administration of the City of Troy's Health Insurance Program

The City of Troy, New York, is seeking a qualified agency to administer its Health Insurance Program. The selected agency will be responsible for providing services such as data processing, benefit consulting, and benefits management and administration. The agency will advise and assist the City in the administration of employee health benefits, including establishing comprehensive enrollment records, collecting and entering data into a computerized enrollment system, and providing monthly current enrollment reports. The agency will also review and evaluate benefit programs, provide advice and assistance in collective bargaining, and assist the City in procuring the best product, best carrier/administrator, and most cost-effective price. The contract term will be from January 1, 2026, through December 31, 2029, with an option for a two-year extension. • Data Processing: establishing comprehensive enrollment records, collecting and entering data into a computerized enrollment system, and providing monthly current enrollment reports. • Benefit Consulting: reviewing and evaluating benefit programs, providing advice and assistance in collective bargaining, and assisting the City in procuring the best product and most cost-effective price. • Benefits Management and Administration: serving as a liaison to the City's insurance carriers, reconciling and auditing monthly claims, and maintaining healthcare reform requirements. • Other services: providing support to City employees and retirees, administering and coordinating wellness initiatives, and performing other tasks as requested by the City.