Security Guard Services

The City of Columbia is seeking a qualified security vendor to provide armed and unarmed security services at Rapid Shelter Columbia, The Recovery Center, and Overflow during winter. The selected vendor will be responsible for maintaining a safe, controlled, and welcoming environment for residents, staff, clients, and visitors. The scope of services includes monitoring facility entrances, grounds, and surrounding areas, enforcing safety protocols and shelter policies, conducting searches of individuals and belongings upon entry, confiscating prohibited items, responding to incidents, emergencies, and behavioral concerns, supporting staff with de-escalation and resident/client engagement, completing incident reports and daily activity logs, and providing consistent communication with shelter staff and leadership. • The vendor must have required certifications, including a Certificate for armed services through the South Carolina Law Enforcement Division (SLED) and a Trauma Informed Care Certification (TIC). • The vendor must demonstrate strong communication and conflict-resolution skills and adhere to confidentiality, professionalism, and ethical conduct. • The vendor must provide reliable staffing and coverage for all shifts, professional appearance and conduct, rapid response to staffing shortages or incidents, and timely submission of reports and documentation. • The vendor must meet the City's requirements, including being registered with the South Carolina Secretary of State's Office and having a valid City of Columbia Business License. • The vendor must provide a detailed description of their proposed approach to the project, including their experience, qualifications, and technical competence. • The vendor must provide a price proposal, including staff hourly rates, and must be able to confirm proof of financial responsibility upon request.