Description
The County of Los Angeles is seeking a vendor to provide a multi‑year subscription for CivicPlus’s social media archiving platform and the NextRequest e‑request system (brand‑only). The contract will cover unlimited social media accounts with up to 3.5 K records per month, risk‑management analytics, web snapshots, and a NextRequest standard package supporting up to 10 admin‑publisher users and unlimited storage. Delivery is electronic; the vendor must furnish a $10 M cyber‑liability insurance certificate naming the County as an additional insured. The award period runs from 10/16/2026 through 10/15/2027, with a total contract value not disclosed. Bids must be submitted electronically via the County’s Vendor Self Service portal by 12 PM on 28 September 2026.
• Provide CivicPlus Social Media Archiving (unlimited accounts, 3.5 K records/month, analytics, web snapshots)
• Provide NextRequest standard subscription (≤10 admin‑publisher users, unlimited storage)
• Subscription term: 10/16/2026 – 10/15/2027 (≈ 1 year)
• Electronic delivery; no physical goods
• Required $10 M cyber‑liability insurance with County as additional insured
• All bid documents and forms (Appendix A) must be uploaded to VSS portal
• Questions due ≥ 3 business days before bid deadline (relative date)
• Award and performance governed by California law; County may cancel or terminate for convenience