Inmate Communications Solution

Collin County is seeking a set of incarcerated people’s communications services (IPCS) and related services, including inmate telephone services, inmate video communication services, inmate tablets, electronic tracking of detention staff rounds, and electronic inmate tracking. The selected vendor will be required to provide a comprehensive solution that meets the County's requirements. The contract will be for a three-year term with the option of two one-year renewals. The County is looking for a vendor that can provide a reliable, secure, and efficient solution that meets the needs of the inmates, staff, and the community. Some of the key features of the solution include: • Inmate telephone services in the admissions area and in housing • Inmate video communication services, including visitation services and privacy booths for attorney, court, and public use • Inmate tablets, including educational, vocational, and entertainment content and services • Electronic tracking of detention staff rounds and electronic inmate tracking • Compliance with the Martha Wright-Reed Act and other applicable laws and regulations The vendor will be required to provide a detailed proposal that includes information about their company, their experience, and their approach to providing the required services. The proposal should also include pricing information and any other relevant details. The evaluation criteria for the proposal will include: • Solution meeting requirements (25 points) • Firm overview, staff qualifications, experience, and credentials (20 points) • Quality assurance plan (20 points) • Cost (50 points) The County reserves the right to negotiate with the selected vendor and to award the contract to the vendor that provides the best value to the County.