Onsite Managed Services Provider Firm

The County of Albany is seeking proposals for an onsite managed services provider firm to augment the existing resources of the Albany County Sheriff’s Office Information Services Unit. The successful proposer will provide implementation, maintenance, and support of public safety and law enforcement networks and systems. The contract period will be five years, with the option to renew for an additional five years. The proposer must have extensive experience in law enforcement and public safety networks and systems. Key responsibilities will include: • Providing a 40-hour per week commitment to assist the Albany County Sheriff’s Office Information Services Unit • Implementing, maintaining, and supporting public safety and law enforcement networks and systems • Responding to network and system disruptions outside of normal business hours as a member of the Albany County Sheriff’s Office Cyber Security Incident Response Team • Reporting to the Albany County Sheriff’s Office Information Services Unit at the Albany County Communications Center