Description
The U.S. Embassy Seoul is soliciting a qualified Travel Management Company (TMC) to provide comprehensive travel‑related services for embassy personnel. The contract is a one‑year base period with two optional one‑year extensions (maximum three years). Services include on‑site business‑hours ticketing for international air, domestic air, ferry, rail, lodging, and car rentals, as well as virtual after‑hours support for emergency or urgent travel needs. The contractor must staff a Site Manager on‑site during Chancery business hours, maintain a Project Manager (off‑site acceptable), and may use subcontractors or a Korea‑based partner provided the prime remains accountable. Billing will be performed primarily through Government Centrally Billed Accounts (CBA) with optional Individually Billed Accounts (IBA). Estimated annual service volumes are provided (e.g., ~620 international air reservations, 40 domestic air, 60 ferry, 130 rail, 10 after‑hours bookings, etc.). The contractor must reconcile CBA card statements and submit reports within specified timeframes.