Description
The Defense Health Agency (DHA) is seeking a firm fixed price service contract for Hamilton Ventilators Maintenance Service at the Naval Medical Center Portsmouth (NMCP) in Portsmouth, VA. The contract will include access to technicians via phone, text, or email, technical phone support during procedures, on-site preventive maintenance once every 12 months, and as needed on-site emergency service and repair for malfunctioning equipment. The service will include full coverage on parts, travel, labor charges, full coverage on replacement consoles, parts, hardware, and all software updates, shipping to ensure parts are available to on-site technicians during service and maintenance, and a 24-hour response time for preventative maintenance.
Key aspects of the job include:
• Providing maintenance and repair services for Hamilton Ventilators
• Ensuring 24-hour response time for preventative maintenance
• Providing full coverage on parts, travel, labor charges, and software updates
• Meeting the requirements outlined in the Performance Work Statement
• Complying with all applicable laws and regulations, including those related to environmental and safety standards