This solicitation calls for a vendor to provide Medicaid Application Assistance Services at the Ralph H. Johnson VA Medical Center in Charleston, SC. The contractor will assist veterans with Medicaid eligibility and enrollment, ensuring timely submission of applications, follow‑up, and appeals support, while maintaining compliance with HIPAA and VA policies. The contract is a firm‑fixed‑price, five‑year (base year plus up to four options) arrangement with a small‑business focus and multiple socio‑economic set‑aside categories.
• Meet veterans/caregivers at bedside and obtain required release‑of‑information forms.
• File Medicaid applications within 72 hours of admission and manage all follow‑up until eligibility is determined.
• Provide case‑management, quality‑control reporting, and compliance with HIPAA, security, and DEI clauses.
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