The County of Los Angeles, Department of Public Health, is seeking a qualified vendor to provide Empowering Patients, Providers and Family Involvement in Children’s Medical Services Planning (EPIC) consultant services. The selected vendor will lead the implementation of the EPIC initiative and its development of meaningful patient and family engagement in Children’s Medical Services (CMS) programming. The vendor will provide services according to the requirements described in the Statement of Work (SOW). The scope of services includes implementation planning, infrastructure development, patient and family engagement strategies, and capacity building. The vendor must have experience in patient and family engagement, particularly with the CMS population of focus, and must demonstrate expertise in facilitating meaningful family participation in program planning, service design, and evaluation within health or human services settings.
• The vendor must have a minimum of seven consecutive years of experience in strategic planning, consulting, and project management in health, public health, and/or human services.
• The vendor must have a minimum of seven consecutive years of experience leading and managing multi-stakeholder projects that involve government agencies, healthcare providers, health payers, and community-based organizations.
• The vendor must have a minimum of three years of direct experience or substantial familiarity with the operational landscape of CMS and its multiple service delivery frameworks.
• The vendor must have a minimum of three years of expertise supporting federally-funded initiatives, particularly those in the United States Department of Health and Human Services (DHHS).
• The vendor must possess a minimum of three years of experience in patient and family engagement strategies, including designing, implementing, and managing Patient and Family Advisory Councils (PFACs) or comparable Patient Family Engagement (PFE) activities.
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