The Department of Health and Human Services (HHS), Administration for Children and Families (ACF), Office of Head Start (OHS) is seeking information for a new, planned competition for an OHS nationwide customer service contract. The Government requests feedback from industry on the draft Performance Work Statement (PWS). The project will involve managing complex multi-million-dollar projects with multiple tasks and tight timelines, and will require experience in project management, data management, analytics, and reporting in support of federal programs. The contractor will need to demonstrate current and past experience, and analytic capacity, including experience operating across geographically dispersed or multi-regional environments. Some key aspects of the project include:
• Experience in project management and managing complex multi-million-dollar projects with multiple tasks and tight timelines
• Experience with data management, analytics, and reporting in support of federal programs
• Knowledge and experience of programs that serve underserved communities
• Current in-house capability and capacity to perform the work in the PWS, including the ability to allocate resources strategically across multiple concurrent activities and adjust staffing based on evolving program needs and priorities
• Strong record and ability to identify and address anticipated and unanticipated potential challenges to a project’s success, creativity, efficiency, flexibility, and feasibility of solutions to problems.
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