The Commonwealth of Massachusetts is seeking a vendor to provide commuter benefits to state employees. The vendor will be responsible for administering the program, processing payroll deductions, and providing customer support. The contract is expected to be awarded for a duration of time, but the exact duration is not specified. The vendor will be required to provide a detailed proposal outlining their experience, qualifications, and pricing structure. The evaluation criteria for the proposal will include factors such as pricing, key qualifications, technology and security, and climate and environmental practices.
• The vendor must have experience in providing commuter benefits to large organizations.
• The vendor must have a strong track record of customer support and satisfaction.
• The vendor must be able to provide a detailed proposal outlining their pricing structure and qualifications.
• The vendor must be able to meet the requirements outlined in the request for response.
• The vendor must be able to provide commuter benefits to state employees in a timely and efficient manner.
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