Service Agreement for Analytical Instrument

The United States Department of Agriculture (USDA) is seeking a service agreement for an analytical instrument, specifically the JMS-T100LP ACCUTOF LC-PLUS and ION SOURCE, DART SVP, ACCUTOF. The agreement will include a base year and three one-year option periods. The contractor must provide a dedicated account manager, a factory-trained engineer for support, comprehensive telephone support, unlimited emergency visits, and at least one preventive maintenance visit. The contractor must also provide repair parts and pricing that includes travel and fees. • The service agreement is for a base year and three one-year option periods. • The contractor must provide a dedicated account manager and a factory-trained engineer for support. • The contractor must provide comprehensive telephone support and unlimited emergency visits. • The contractor must provide at least one preventive maintenance visit. • The contractor must provide repair parts and pricing that includes travel and fees.