Description
The Colorado Department of Public Safety is seeking a comprehensive, cloud-native, and National Emergency Number Association (NENA) i3-compliant Next Generation 9-1-1 (NG911) call handling system. The proposed system must be architected on true cloud-native principles, ensuring exceptionally high availability, inherent geographic redundancy, and the capability for operational continuity from any location. The system must fully support the exchange of multimedia communications, including text and data, and be built upon the NENA i3 standard to guarantee interoperability, security, and future-readiness. Some key features of the system include:
• Core call handling
• Next-Gen location services
• CJIS security policy compliance
• NENA i3 standard compliance
• Advanced data and situational awareness
The awarded vendor will be expected to provide implementation, training, and support for the system.