Description
The University seeks a comprehensive employee‑recognition solution covering service awards, retirement gifts, peer‑to‑peer electronic recognition, and value‑based awards. The vendor must design, produce, catalog, distribute, and manage tangible items and an online platform, provide bi‑weekly reporting, defect‑cure handling, and a full customer‑service and communication plan. The contract is a three‑year term with optional one‑year extensions, and the total contract value is capped at $65,000.
• Provide milestone service awards for ~530 employees (10‑55 year service tiers).
• Supply a retirement‑gift catalog for ~95 retirees and manage experience‑based “value” awards.
• Operate an online peer‑recognition platform with themed e‑cards and support for data exchange, reporting, and privacy safeguards.
• Deliver all tangible awards, handle defect cures within 30 days, and submit bi‑weekly detailed reports that reconcile with monthly invoices.