Description
The Department of Information Technology is seeking a Master Contractor to provide CIENA Master Maintenance Renewal services for the Network Maryland project. The scope of work includes providing hardware maintenance and support services for CIENA equipment. The contract will be for a period of one year, with the option for renewal. The successful bidder will be required to provide a detailed description of their proposed services, including pricing and delivery schedules. The evaluation criteria for this proposal will be based on price, technical proposal, and evaluation factors.
* Key services required:
* CIENA Master Maintenance Renewal
* Hardware maintenance and support
* Installation and training services
* Manufacturer's extended warranty
* Security, cameras, and associated peripherals
* Network communication equipment
* Microcomputers, PCs, servers, and associated peripherals
* Printers and associated peripherals