Description
The Westchester County Department of Information Technology and the Bureau of Purchase and Supplies intend to recommend the issuance of a Sole Source to Tyler Technologies, Inc. for software maintenance and support services related to the County’s environmental health data management system. The services include ongoing software maintenance, version upgrades, and support to ensure continuity of environmental health operations. The total annual cost for the environmental health data management software support services shall not exceed $64,650.52. Key deliverables include annual maintenance and technical support for the DHD Environmental Health SaaS platform, software updates, bug fixes, and version upgrades, hosting, data management, and access support, vendor technical assistance, and system configuration maintenance.
• Annual maintenance and technical support for the DHD Environmental Health SaaS platform
• Software updates, bug fixes, and version upgrades
• Hosting, data management, and access support
• Vendor technical assistance and system configuration maintenance
Any vendor that believes it can comprehensively provide the environmental health data management software support services identified in this notice must submit a Statement of Capabilities in sufficient detail to determine if the specifications and requirements can be met.
Attached files
The solicitation documents live at the source — open the bid source above to download them.