R499--Post-Traumatic Stress Disorder - Specific UX, Design, Testing, and Content Development for Mobile Apps (VA-26-00052985)

The Department of Veterans Affairs is seeking information from potential offerors for a project related to PTSD-specific UX, design, testing, and content development for mobile apps. The project aims to provide user experience input from Veterans with PTSD and support multiple concurrent UX studies. The offeror must have clinical psychology experience or PTSD-specific experience and user experience testing in clinical psychology or PTSD with Veterans. The project also requires the development of trauma-informed user experience studies and the integration of findings into clinically appropriate, safe, and effective public education materials that can be delivered via mobile app. Some key aspects of the project include: • Providing immediate user input from Veterans with PTSD who meet the inclusion criteria described in the PWS • Meeting requirements to run multiple user experience projects simultaneously that support different clinical needs of Veterans with PTSD • Maintaining Veteran privacy through each phase of recruitment, informed consent, engagement, scheduling, reimbursement, tracking, and documentation • Synthesizing findings from UX studies into actionable, evidence-informed insights, and translating those insights into design recommendations • Presenting findings to a diverse group of government stakeholders, including program directors, psychiatrists, psychologists, social workers, chaplains, developers, and researchers • Having experience in developing and applying trauma-informed methodology to UX studies, mobile app design, and mobile application testing for users with PTSD