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  4. ›Social Services
  5. ›Enhanced Communications

State of Delaware HSS·Delaware

Enhanced Communications

Closes 7/8/2026$150k – $350kRequest for Proposal
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Description

The State of Delaware DHSS Division of Developmental Disabilities Services seeks a vendor to provide “enhanced communications” professional services. The work consists of facilitated communication visits with Deaf individuals who use American Sign Language (ASL) in residential habilitation settings, plus brief training sessions for Direct Support Professionals. The vendor must supply ASL‑fluent staff, develop travel routes across all three Delaware counties, and deliver regular progress and usage reports while complying with HIPAA, confidentiality, and data‑security requirements. • Conduct in‑person facilitated communication visits (up to three homes per day, twice weekly) for approximately 15‑25 Deaf service‑recipients. • Provide 20‑minute ASL‑focused training/education sessions for support staff, either in‑person or virtual. • Submit monthly usage reports, quarterly subcontractor diversity reports, and maintain required insurance, licensing, and background‑check compliance.

Attached files

Contact

Colleen Jones(Assistant Director of Community Services)

[email protected]

Key dates

Opened
5/8/2026
Questions due
5/22/2026
Pre-bid meeting
6/10/2026
Closes
7/8/2026
Projected award
8/31/2026
Duration
1 year

Last updated

Details

Type
Request for Proposal
Industry
Social Services
NAICS
541990
Solicitation №
HSS26020A-ENHANCCOMM

Budget estimate

$150,000 – $350,000

The solicitation does not specify an hourly rate, but the scope suggests a substantial labor commitment (up to 8 hours per day, approx. 5‑6 homes weekly). Assuming 2 000 hours per year and an industry‑typical rate of $80‑$150 per hour, total contract value could range from roughly $160,000 to $300,000, plus mileage reimbursements. Therefore a realistic earnings estimate for a vendor would be in the low‑hundreds‑of‑thousands range.

AI estimate from the solicitation

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