Description
The Department of Veterans Affairs is seeking information about potential contractors to provide Alaris Software Management Services for the Veteran Health Indiana (VHI), Northern Indiana VA Medical Center. The services include software management, training, support, data analytics, and software updates for the Alaris Infusion System. The contractor will be required to provide on-site nursing clinical support, phone and email access to pharmacy consultants, live technical telephone support, and access to a web-based portal for data analytics. The contractor will also be responsible for providing software updates, patches, and maintenance for the Alaris Systems Manager and other software components.
Some key points to note:
* The contractor must provide software management services for the Alaris Infusion System server and software components.
* The contractor must provide training, including on-site nursing clinical support and access to online education.
* The contractor must provide support, including phone and email access to pharmacy consultants and live technical telephone support.
* The contractor must provide data analytics, including real-time monitoring of the Alaris Systems Manager and access to a web-based portal.
* The contractor must provide software updates, patches, and maintenance for the Alaris Systems Manager and other software components.
Attached files
Contact
Margaret Thompson(Contracting Officer)