Description
The Department of Veterans Affairs is seeking a contractor to provide a web-based on-call and physician scheduling software for the Puget Sound VA Health Care System. The software should be able to provide 45 annual subscription licenses, training, and 24/7 support for group practices, residents, hospitalists, and other medical providers. The contract will have a base year and two option years, and the contractor will be required to provide software licenses, host the facility's schedules, provide 24/7 support, configure the site, and provide training. The contractor will also be required to comply with all applicable federal, state, and local laws and regulations.
• The contractor will provide 45 annual subscription licenses for the software.
• The contractor will host the facility's schedules on their web server and provide 24/7 support.
• The contractor will configure the site according to the facility's preferences.
• The contractor will provide training for the facility's provider schedulers, telephone operators, and provider super users.
• The contractor will provide 24/7 technical support by telephone.